Software Delivery Manager

Manager
Western Cape
Software Delivery Manager required by Fintech company in Cape Town, with experience in product development and support, and managing Software Development Teams. IT related qualification with 5+ years’ experience in Management and working in an Agile environment is required.
 
Responsibilities
  • Provides both internal and external customer support and service.
  • Provides ongoing support to colleagues
  • Working closely with the Product Manager to understand product vision, business goals and client’s needs
  • Alignment and delivery of the product roadmap according to the product vision, business goals and client’s needs
  • Liaise with Product Manager regarding further prioritization
  • Work closely with Product Manager, team members and other stakeholders to build, maintain and prioritize backlog – Lead collaborative and planning processes, including facilitation of product team ceremonies such as: daily stand-ups, backlog grooming, sprint planning, sprint reviews, retrospectives
  • Facilitate improvement by identifying and implementing actions based on outcomes of retrospectives
  • Risk identification and management
  • Collaboration and coordination across internal and external parties to identify dependencies and remove any impediments or obstacles facing the team, escalating to relevant stakeholders wherever necessary
  • Staying close to and driving production bugs to completion – ensuring inclusion in sprint planning where necessary
  • Perform regular support reviews to identify features needed to reduce support as well as identify recurring bugs
  • Perform regular performance reviews of team members
 
Requirements
  • 5+ years Management Experience
  • IT related Tertiary qualification
  • Experience managing a development team
  • Experience with product development and support
  • Experience using an Agile work management tool like Jira or TargetProcess to manage team’s work
  • Customer Service and communication skills
  • Assertive in driving resolution
  • Communicate at all business levels
  • Ability to organize and plan
  • Written and verbal communication
 
The company offers very competitive salaries.
Only apply if you have the relevant experience!
 
If you have what is required, then please apply with your comprehensive CV and a skills matrix.
Software Delivery Manager